FREQUENTLY ASKED QUESTIONS

WHAT'S INCLUDED

First-time clients who haven’t had their homes professionally cleaned in the last month must select the First Time Clean option in the Extras section. This ensures our crew has enough time to deliver the high-quality results we’re known for. After this initial service, our Standard Clean is ideal for maintaining a pristine home on a weekly, biweekly, or monthly schedule. Without the First Time Clean, we cannot guarantee the exceptional service you deserve. Moving forward, our Standard Clean will help keep your home consistently fresh, tidy, and spotless. Visit vaughancleaners.com to book your service today!

Living Areas & Bedrooms

  • Vacuum/sweep/mop
  • Remove cobwebs
  • Dust all surfaces and items
  • Dust ceiling fans, light fixtures, blinds, and vents
  • Dust baseboards & window sills
  • Make beds
  • Switch plates cleaned
  • Doorknobs cleaned and disinfected

 

Bathrooms

  • Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
  • Toilets cleaned and disinfected
  • Floors cleaned and disinfected
  • Mirrors cleaned
  • Dust ceiling fans, light fixtures, blinds, and vents
  • Dust baseboards & window sills
  • Exterior of cabinets and drawers cleaned
  • Remove cobwebs
  • Carpeting vacuumed
  • Empty trash, wipe down trash can
  • Switch plates cleaned
  • Doorknobs cleaned and disinfected

 

Kitchen

  • Sweep/mop
  • Thorough dusting
  • Remove cobwebs
  • Sinks, fixtures, counters cleaned and disinfected
  • Exterior of appliances cleaned
  • Exterior of cabinets and drawers cleaned
  • Microwave cleaned and disinfected, inside and out
  • Dust ceiling fans, light fixtures, blinds, and vents
  • Exterior of range hood cleaned
  • Stove top, burners, drip pans, and knobs cleaned
  • Stainless steel polished
  • Empty trash, wipe down trash can
  • Switch plates wiped down
  • Doorknobs cleaned and disinfected

 

Book your professional house cleaning services in Toronto, ON anytime, 24/7, through our easy-to-use booking page. Schedule your spotless home today!

First-time clients who haven’t had their homes professionally cleaned in the last month must select the First Time Clean option in the Extras section. This ensures our crew has the time needed to deliver the deep, high-quality results we’re known for. The First Time Clean sets the foundation for a consistently immaculate space. Afterward, our Standard Clean is the ideal choice for weekly, biweekly, or monthly maintenance, keeping your home spotless and stress-free. Without the First Time Clean, we cannot guarantee the exceptional service you deserve. Start your journey to a perfectly clean home by booking at vaughancleaners.com today

 

Living Areas & Bedrooms

  • Vacuum/Sweep/Mop
  • Remove cobwebs
  • Dust all surfaces and items
  • Clean ceiling fans and light fixtures
  • Dust blinds and vents
  • Make beds
  • Switch plates cleaned
  • Doorknobs cleaned and disinfected
  • Wipe down door frames and door facings
  • Wipe down window sills
  • Vacuum baseboards
  • Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
  • Wipe down furniture

 

Bathrooms

  • Counters, sinks, showers, bathtubs, fixtures cleaned and disinfected
  • Toilets cleaned and disinfected
  • Floors cleaned and disinfected
  • Mirrors cleaned
  • Clean ceiling fans and light fixtures
  • Dust blinds and vents
  • Exterior of cabinets and drawers cleaned
  • Remove cobwebs
  • Carpeting vacuumed
  • Empty trash, wipe down trash can
  • Switch plates cleaned
  • Doorknobs cleaned and disinfected
  • Wipe down door frames and door facings
  • Wipe down window sills
  • Wipe down baseboards

 

Kitchen

  • Sweep/Mop
  • Thorough Dusting
  • Remove cobwebs
  • Clean ceiling fans and light fixtures
  • Dust blinds and vents
  • Sinks, fixtures, counters cleaned and disinfected
  • Exterior of appliances cleaned
  • Exterior of cabinets and drawers cleaned
  • Microwave cleaned and disinfected, inside and out
  • Exterior of range hood cleaned
  • Stove top, burners, drip pans, and knobs cleaned
  • Stainless steel polished
  • Empty trash, wipe down trash can
  • Switch plates wiped down
  • Doorknobs cleaned and disinfected
  • Wipe down door frames and door facings
  • Wipe down window sills
  • Wipe down baseboards
  • Vacuum under furniture (please note our cleaners will not lift furniture that weighs more than twenty pounds)
  • Wipe down furniture

 

You can book your house cleaning services 24 hours a day on our booking page here.

Our Move In/Move Out option provides a meticulous cleaning, ensuring your home is fresh, spotless, and ready for you or the next family moving in. For the best results, please ensure that the space is empty before our arrival and that no movers, tradespeople, or other workers are present during the cleaning. Electricity and water must also be available for our cleaning service crew. If the home is particularly dirty, we may need to add the First Time Clean service to allow our cleaners the time required to deliver exceptional results. With our move-in/out clean, you can trust us to handle even the toughest jobs, leaving every corner gleaming. Book your move-in/out clean today for a smooth, stress-free transition!

Living Areas & Bedrooms

Vacuum/Sweep/Mop
Remove cobwebs
Dust all surfaces
Clean ceiling fans and light fixtures
Switch plates cleaned
Doorknobs cleaned and disinfected

 

Bathrooms

Countertops, sinks, showers, bathtubs, fixtures cleaned and disinfected
Toilets cleaned and disinfected
Floors cleaned and disinfected
Mirrors cleaned
Clean ceiling fans and light fixtures
Cabinets and drawers cleaned inside and out
Remove cobwebs
Switch plates cleaned
Doorknobs cleaned and disinfected

 

Kitchen

Sweep/Mop
Thorough dusting
Remove cobwebs
Clean ceiling fans and light fixtures
Sinks, fixtures, counters cleaned and disinfected
Appliances cleaned inside and out
Cabinets and drawers cleaned inside and out
Exterior of range hood cleaned
Stove top, burners, drip pans, and knobs cleaned
Stainless steel polished
Switch plates wiped down
Doorknobs cleaned and disinfected

 

All Rooms

Wipe down window sills
Vents dusted and wiped down
Blinds dusted & wiped down (note: we do not wipe down thin metal or plastic blinds due to danger of bending/breaking)
Wipe down baseboards, door facings, door frames, spot-clean walls (some marks/stains may need to be painted over)

 

Book your top-rated Toronto cleaning services anytime, 24 hours a day on our booking page here.

Sometimes a garage, a closet, or an entire room can get a little out of control and leave you feeling overwhelmed and unsure of where to even start. Our organizers will help you get things back in order. We have a three-hour minimum and can stay as long as it takes to put things right. Give us a call or drop us an email and we can discuss your needs!

 

You can book your Toronto cleaning and organization services 24 hours a day on our booking page here.

TRUST & SAFETY

All of our folks are interviewed and pass a nationwide detailed background check. Only about 10% of the people that apply end up working as a Vaughan Cleaners certified cleaner

If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take care of it. That’s our promise to you!

We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.

Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening process.

If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make it right (within a 7-day window).

MISCELLANEOUS

Absolutely! We use eco-friendly, non-toxic cleaning products that are safe for both pets and children. If you have any specific sensitivities or preferences, just let us know, and we’ll tailor our approach.

Our cleaners do their absolute best to provide exceptional service, but there are certain things that we cannot offer/guarantee. Liability, safety, and the highest quality are considered at all times. If you are unsure about your cleaning or an item below, please call us to discuss!

 

That said, the following are services that we do not provide:

 

  • We cannot perform services while other services are being performed in or around the home (plumbing, painting, construction, etc.)

 

  • No lifting or moving of heavy items (refrigerator, stove, tables, etc.)

 

  • No moving vases, hung pictures, or other delicate items.

 

  • We are happy to load your dishwasher, but cannot replace dishes in cupboards once complete. We don’t want to break anything.

 

  • Cleaning any item or area that cannot be safely reached using telescopic cleaning tools and a step stool.

 

  • Removing excessive pet hair from upholstery.

 

  • Cleaning exterior windows.

 

  • Cleaning Mini Blinds. Our cleaners are happy to dust horizontal metal or plastic mini blinds, but we have found that they are easily bent or damaged if anything beyond dusting is attempted.

 

  • Removing strong odours (mould, animal waste, smoke, etc.) Again, we will do our best.

 

  • Cleaning inside dishwashers and washing machines.

 

  • Cleaning light bulbs.

 

  • Cleaning rodent/insect infested homes.

 

  • Removing excess paint from surfaces.

 

  • Post-construction cleaning. We can provide that service, but it does not fall within the parameters of our online booking system and would require an in-person visit to make a quote.

 

  • Deep carpet/floor cleaning (steam cleaning, polishing, waxing, etc.)

 

  • Heavy marks/stains on walls, baseboards, other painted surfaces. We don’t want to potentially damage your paint!

 

You can book your Toronto, ON cleaning services 24 hours a day on our booking page here.

We have a detailed checklist for every cleaning session to ensure nothing is overlooked. Additionally, we perform routine quality checks and encourage client feedback to continuously improve and maintain high standards.

Your satisfaction is our top priority. If something doesn’t meet your expectations, let us know within 24 hours, and we’ll return to address the issue at no additional cost.

Of course! We offer fully customizable cleaning plans to match your preferences, schedule, and specific needs. Whether it’s focusing on certain rooms or areas or including additional services, we’ll create a plan that works best for you.

Not at all! Many clients provide a key or access code, and we ensure your home is secure. You’re welcome to be home if you prefer, but it’s not necessary.

GETTING STARTED

We offer a flexible hourly booking option for clients who need specific areas of their homes cleaned. While our standard packages are designed for comprehensive home cleaning based on the total size of your space, we understand that some clients have unique needs. For these situations, a minimum of 3 hours is required. This allows our professional cleaners to focus on your priority areas while maintaining our high standard of service.

Contact us to discuss your specific cleaning requirements and book the perfect service for your home.

You can book your Toronto cleaning services 24/7 on our booking page here.

At Vaughan Cleaners, we prioritize flexibility and transparency for our Toronto, ON cleaning services. We don’t require long-term contracts. Instead, we offer convenient online booking with upfront, transparent pricing, allowing you to choose the cleaning services you need and see the cost right away. This approach ensures both our clients and cleaners have the freedom to adapt to changing needs.

You can book your Toronto, ON cleaning services anytime, 24/7, on our booking page here.

We provide services for all GTA areas, including Brampton, Etobicoke, Mississauga, Richmond Hill, Oakville, Milton, Whitby, Toronto, Vaughan, and Woodbridge. You can book your Toronto ON cleaning services 24 hours a day on our booking page here.

We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is shown instantly on our booking page.

We bring all the necessary supplies and equipment to complete the job efficiently and thoroughly. However, if you have specific products you’d prefer us to use, we’re happy to accommodate your requests.

You can book your Toronto ON cleaning services 24 hours a day on our booking page here.

Sure thing. You can explore the additional services we offer on our booking page. If you have any specific instructions, feel free to share them in the designated section.